Internet of things requires customer services rethink, says Gartner
The growth of the internet of things will see devices begin to initiate customer service requests on behalf of humans, says Gartner
All you need to know about Apple's newest gadget
Preview versions of Word, Excel and PowerPoint for Android now available directly via Google Play
Tech firm calls for IT industry to hire more women and under-represented minorities
Federal Trade Commission chairwoman Edith Ramirez urges firms to consider security from the start
Members of Oracle user groups praise the tech firm for customer communication