Creates role of chief digital officer.
Book led to call to action.
Scope and clarity slowing things down.
Including of its software licensing and cloud computing businesses.
Across its operations.
Splits responsibilities of former chief technology and data officer role.
Sets up mandatory data breach reporting, information handling principles.
World-first regime to start in a year.
Has already moved 20 percent of workloads into AWS and Azure.
To improve customer experience.