Steps up investments to fend off rising competition.
Tech modernisation and innovation culture put under microscope.
Also names leader for its ambitious digital transformation program.
Using Now Assist and other tools.
In a key upgrade to its digital backbone.
Valued at as much as US$7 billion.
eBay, Gumtree, Temu and Shine named as founding members of pledge scheme.
Responsibilities currently overseen by project delivery director.
To replace Fujitsu after six years.
Builds on six years of internal work.