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The UK government and financial sector is working together to meet the need for high-assurance identity globally

Customer identity evolves through a series of interactions to enable richer data for improved marketing and customer experiences, says Gigya co-founder Rooly Eliezerov

Alibaba Cloud will open a datacentre in Sydney by the end of 2016 as part of its global expansion

Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services

IT managers risk "normalising" bad workplace behaviour and contributing to employee stress by responding to emails out of hours and staying late unnecessarily, warns Etsy web operations manager

Alibaba has opened a datacentre in Dubai to attract businesses in the Middle East to its public cloud services

As the idea of using artificial intelligence to reduce energy use by datacentres gathers momentum, does this spell the end of human intervention on sustainability matters?

Customer identity and access management has benefits for consumers and service providers alike, but is key to digital transformation, says KuppingerCole

Derbyshire Constabulary is to outfit its frontline police officers with smartphones and applications in an attempt to improve visibility and efficiency

Supporters fear for activist Lauri Love if his extradition to face hacking charges to the US goes ahead