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Banking sector should not use software robots to automate customer services such as chat because consumers expect better service levels when it come to their finances

How can businesses best prepare their cyber defences in light of the fact that attackers are increasingly using malware designed to evade detection and analysis?

Train operator has put a new spin on contactless ticketing by enabling it through mobile phones

Report on the causes and potential remedies for addressing the gender gap in cyber security is aimed at stimulating debate and co-operation in the industry

The Crown Commercial Service confirms two complaints about a proposed joint council IT procurement framework – offering contracts up to 12 years in length – have been raised

How Cumbria County Council tackled the unsanctioned use of cloud services within its organisation and improved the robustness of its disaster response in face of December 2015's Storm Desmond

Facebook’s internet project has lost a satellite it was planning to use to provide broadband coverage to sub-Saharan Africa

Security researchers have found another botnet operation exploiting internet of things devices to carry out powerful distributed denial of service attacks, prompting calls for IoT device makers to improve security

How can businesses best prepare their cyber defences in light of the fact that attackers are increasingly using malware designed to evade detection and analysis?

Dropbox is the latest major company to confirm a data breach, albeit four years old, but – as with all recent data breaches by cloud-based services – it highlights some key security lessons