Bad user experience cost the bank $11m in three weeks.
Switches to cloud for worldwide IT ops.
Can't find "the right programmers".
Expected arrival not until 2021 at earliest.
Anxious brokers slip earliest go live to 2021.
Bundesbank President weighs into debate.
Customers ready to walk.
Plugs cybersecurity gaps.
12,000 users move to Office 365 over a year, but apps to hang around for ages.
Bus, ferry readers hit by software issue.