Moves away from dashboards.
Unknown amount of personal information harvested.
Cites "delivery challenges" and "updated timelines".
Podcast: with CIO and group executive for technology Stevie-Ann Dovico.
To start in November.
Gleans unique information on modus operandi and tools.
Can bypass common multi-factor authentication.
Could lead to customers delaying or re-negotiating contracts.
Digitises more of its mortgage processes.
Also embarks on content uplift.